Frequently Asked Questions

What is Superrun?

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Superrun is a smart health platform that simplifies lab testing, tracking, and insights - all in one place.

How does Superrun work?

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You choose your test, visit a partner lab, and receive personalized results with expert guidance online.

Do I need a doctor’s referal?

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All Superrun tests can be booked directly. No GP referral is required. We’ll email the referral to you once your booking is confirmed.

Can I talk to a doctor about my results?

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Direct booking with a medical expert via your Superrun account is coming soon and is not currently available.

How often should I get tested?

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It depends on your health and running goals. Most people benefit from testing every 3–6 months.

What payment methods do you accept?

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We accept all major credit/debit cards and secure digital payment options.

Can I share my results with my doctor?

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Yes, you can easily download or share your reports with any healthcare provider.

What if I have a question about my results?

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You can message our support team anytime.

Have more questions?

Contact us